Set-Up and Tracking
IMPORTANT: The Track App is for outdoor use only.
Set up in a location with a clear view of the sky.

Have you updated to the newest software?
Latest Software: Version 3.2.15

Once you have established your ideal location, (outdoors with a clear view of the sky) turn on your Tag(s) first, before setup. This will ensure the Tag has time to establish a strong GPS signal.

Things to Know Before Tracking

  • Moving the Base

    No Problem. It is possible to reposition the Base at any time. Simply pick up the Base (and Tripod) and move it to a new location.
  • Re-Calibration After Moving

    If tracking is on: Picking up the Base will automatically pause tracking and recording. Once stable, the Base will re-calibrate and resume tracking and/or recording

    If tracking is paused: The Base will re-calibrate once the user resumes tracking.
  • Tracking Distance

    Minimum Distance: The Base is optimized to track Tags at least 30 feet away. When tracking Tags inside a 30 feet radius, the Base may temporarily lose the subject.

    Maximum Distance: Up to 2,000 feet away. If Tags fall out of range, the Base will become idle, or track the next available tag in multi-mode.

Using the Track App

  • 01. Home Screen/Track App

    Within the HOME SCREEN, tap TRACK to enter the Track App.
  • 02. Track Button

    Tap the TRACK button.

    If “Ask to Track” was selected when setting up your Tag or no Tag is detected, follow the onscreen instructions.
  • 03. Tracking Action Sheet

    This is the tracking action sheet, which allows you to either begin tracking, or change tracking settings.

    Select TRACK.
  • 04. Track Modes

    Select the TRACK MODE that best matches your activity.

    Tap CONTINUE to begin calibrating the system.
  • 05. Calibration

    The Base and Camera will spin and tilt for about one minute as it calibrates the sensors.

    Before beginning your activity, we recommend that you walk back and forth in front of the Camera a few times in the area where you will be performing your activity. This will allow the camera’s smart tracking system to center you in the screen.


  • Successful Calibration

    Once calibration is successful, your Base will automatically begin tracking the selected Tag(s).

    Other successful calibration indicators:
    • The Camera viewfinder appears on the screen.
    • The LED at the front of the BASE blinks green.

    If every selected Tag indicates they do not wish to be tracked, then the Base will be idle.

    SOLOSHOT3 is designed to track subjects outside a 30 ft. radius. If the subject is inside this radius, tracking may not work properly.
  • Problem Detected

    Calibration may fail due to poor GPS signal or local magnetic interference. In this case, follow the on-screen instructions. Set up in a location with a clear view of the sky.

    DO NOT set-up near:
    • sources of magnetic interference
    • high voltage power lines
    • radar/radio jamming equipment
    • telecommunications towers

    These could interfere with the communication system.
  • Green Indicator LED States

    LED is highly directional and changes brightness with distance. If you can see it, the Base is pointing at you and you are within range.

    Slow Blinking
    Base is actively tracking. No problems detected.

    Rapid blinking or No blink
    Problem detected. Return to the Base immediately and resolve the issue via on-screen instructions.

Wearing the Tag

  • Snapping In

    Snap the Tag into the Armband Clip with the button side aligned with the clip window.
  • Hear the “Click”

    You will hear a distinct click when Tag is in place.

    Check the alignment and adjust if necessary.
  • Buttons Up

    Always wear the Tag with buttons facing upward.

The Viewfinder + Tag Screen

  • Viewfinder

    1. Tag Manager
    Displays how many Tags are being tracked. Tap to navigate to the Tag Manager.

    2. Track
    Start or stop tracking.

    3. Record
    Start or stop recording.

    4. LIVE
    Start or stop live streaming.

    5. Status Bar
    Displays Wi-Fi strength and battery level.

    6. Pulldown Menu
    Access the home screen, Wi-Fi, camera controls, and settings.

    7. SD Card Indicator
    Available SD Card Space and record time
  • Viewfinder/Pulldown Window

    8. SD Card Storage Space
    Displays how much recording time or number of photos remain.

    9. Home
    Exits the Track App, ends tracking/recordingand takes you back to the Home Screen.

    10. Wi-Fi
    Opens WiFi settings.

    11. Refine
    Allows you to manually adjust the framing of the the subject in the viewfinder.

    12. Settings
    Opens the Settings window, allowing you to change camera mode and tracking settings.
  • Using the Tag Screen

    1. Tag Name
    Displays the name given to Tag when registered.
    2. Battery Level
    Displays the remaining battery level.

    3. Tracking Status
    Displays whether the TAG would like to be tracked.

    4. GPS Status
    Displays the status of the TAG’s GPS signal.

    5. Record
    Displays if TAG would like to be recorded.

Pause and Resume Tracking


    A good GPS signal is required for tracking.

    Be sure to power-on the Tag and make sure it has a clear view of the sky before beginning your activity.
  • From the Tag

    Double tap the (+) button to pause or resume tracking.

    NOTE: The system is smart. If there are no other Tags to track, the Base will automatically stop recording or tracking. Users can override this from the Base.
  • From the Base

    Tap the TRACK button to pause or resume tracking.

Start and Stop Recording

  • From the Tag

    Press and hold the (+) button to toggle record on or off.
  • From the Base

    Tap the RECORD button to start or stop recording.

Start and Stop Live Streaming


    All live streams are viewable to the public on the SOLOSHOTapp.
  • Requirements

    Must be connect to Wi-Fi or Hot Spot.

    Internet Speed Requirements:
    • A minimum of 5 Mbps upload speed
    • Stream quality depends on the internet connection speed.
    • Regardless of recording resolution, the live stream video is compressed at 720p30.

    The Base must be calibrated.
  • Terms & Conditions

    Your live streams appear on the SOLOSHOTapp and Be sure to download the SOLOSHOTapp on the App Store or Google Play!

    By streaming, you agree to all terms and conditions including privacy as described at
  • Going LIVE

    Tap the LIVE button.
  • Action Sheet (Settings)

    The live streaming action sheet allows you to begin live streaming or change live stream settings.

    If SETTINGS is selected:
    • Add a Title and Description to your stream. This information will appear on your stream in the SOLOSHOTapp.

    NOTE: If the Title is unchanged, it will default to “Live with #SOLOSHOT3”
  • Go Live

    From the Action Sheet, Select GO LIVE.

    The Base will attempt to connect to the SOLOSHOT network.

    Live Stream Success: While live stream is active, the track app interface shows the LIVE highlighted in red (above).

    Live Stream Failed: Check your internet connection and try again.

    Stop Live Streaming: Tap the red LIVE button (above), then tap END LIVE.

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How do I refer people?

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How do I get my sticker?

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What do customers get for using my code?

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What do I get when customers use my code?

If you did not use someone else's code
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If you did use someone else's code to get $100 off your SOLOSHOT3, then you receive a rebate of up to $100 off the price you paid for your SOLOSHOT. For all additional referrals you a rebate for the lessor of 10% of your original purchase price or $100.

How do I claim my Rebates?

We will send your Rebates directly to your payment method used to make your purchase within 60 days of confirmed delivery to the referred customer.

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Send us an email to with your order number and we will mail you stickers for free.

Please do not post on coupon sites or spam your social media as we reserve the right to reject non-organic sales and cancel an abused code at any time.

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