If you bought your product directly from SOLOSHOT or SOLOSHOT.com, and you are not satisfied with your purchase within 30 days of receipt, you can return your product for a full refund. Please note associated shipping costs are nonrefundable and return product must be in like new condition with all parts included. For instructions on how to receive your RMA#, please contact us through our Contact Us page or (866-347-0869) for further instructions. Once your unit is received and inspected and confirmed to be like new and with all parts, your original method of payment will be credited within 30 days upon receipt of the returned merchandise. Please note SOLOSHOT is not responsible for the shipping costs associated with returns.
Returned items must be received by SOLOSHOT within 14 days of RMA issuance and be in like new condition. Items received outside this time period or that are damaged, dirty or missing parts are subject to a restocking fee or rejection of return shipment.