Pre-production scaling, quality management and Beta Testing will continue for the next few weeks. Once complete, we will have a more precise shipping schedule and ramp rate for the late fall to share with you.
As much as we want to provide you with your specific ship date, we have learned painfully they are not as accurate as we hope them to be. However, you will receive a confirmation email about 1-2 weeks before your unit ships so we can confirm your shipping address. That will be the best indicator of when your unit will ship, in addition to the UPS tracking number you will receive once it leaves our fulfillment center in California.
We understand the explanation of “things are hard” is no excuse for the delays you have experienced, so we invite you to please reach out to our customer support team with any concerns about your pre-order. Our team is whole-heartedly dedicated to you, our early adopters, and we’ll be sure to do everything we can to keep you happy!
We cannot express our gratitude to you enough for hanging in there with us, and we are so excited about what’s to come once we get these bad boys in a box and to your doorstep!
Thanks a million,
Everybody at Team SOLOSHOT