In addition to the hardware checks, there are 2 software milestones that we must complete to get units finally out the door and into the world. We truly thought they would be finished by now but need a few more weeks to ensure the following:
1. First Boot Mode = Ship to Fulfillment Center
When turning on your SOLOSHOT system for the first time your Base will guide you through initial connection to the SOLOSHOT cloud via WiFi and download of the latest 1.0.0 version of the SOLOSHOT3 software suite – similar to the experience of getting a new smartphone. This process was initially tested over the holiday weekend, and the plan is to push into the production line. Once implemented, this will allow hardware to begin shipping from our factory to our fulfillment center in California. We will be air freighting the first pallets and expect transportation and customs clearances to take up to 10 business days. This unfortunately puts us outside the shipping window targeted for pre-orders, but we’re hoping by a matter of only a few weeks. As production continues we will also continue to make hardware shipments to our fulfillment center every week while pushing for software readiness.
The successful implementation of this system will also allow us to provide ongoing system and software upgrades, even well after you’ve received your SOLOSHOT3, which is something we plan to be doing routinely.
2. Software Readiness = Ship to Customers
While the cloud team is hyper focused on making sure the update process is reliable, our software team is making sure the initial functionality of 1.0.0 is ready for mass consumption. We want to make sure your out-of-the-box experience is amazing and believe it will make these last few delays worthwhile. We are almost there (currently testing the 0.9.8 release) and beta testing/debugging is ongoing. More importantly, we continue to improve the user interface by making the menu options more intuitive to get the best performance out of your SOLOSHOT3 for the applications you’ve shared with us.
Please be confident as we are systematically resolving the last remaining blockers so we can soon provide you with exact shipping dates. Our fulfillment center will begin regularly receiving units in the next couple of weeks and be standing by for completion of our 1.0.0 software release. Once ready, units will begin shipping from our fulfillment center to your doorsteps. As we have been overly optimistic on exact dates in the past, we will instead start providing weekly updates going forward as we reach each of these milestones. Be on the lookout for these updates on our website and social media.
SOLOSHOT3 is on the verge of shipping, no doubt about it, and that fact has energized the team in a way that makes us all appreciate the magnitude of what we all, including you, went through together this past year. So, thank you for sticking with us!