Supply chain updates + end-of-line testing

Shipping Update
Every day brings significant progress so we're hoping we can come in early this time around. For now, shipping is still slated to occur before the end of March.

The Base and Tags are slated to kick off mass production first, followed closely by the Optic65 cameras, and, a few weeks later, the Optic25 cameras. Indoor accessories are quick to produce so they will be last.

If you have moved recently or will be moving soon, please let us know so we can update your shipping address so we can make sure that your SOLOSHOT3 makes it to the right place.
Product Update
We are excited to let you know that based on current testing of the Production Validation units, both the overheating and the focus issues we shared last month have been addressed. There are a few remaining tests that we need to run, but the new boards already show vast improvement.

The overheating issues described last month were causing some SS3's to do a controlled shut down during use, sometimes in less than 10 minutes. Now, after 4 hours of constant use, including outputting HDMI and while charging,the temperature is stable and the units tested so far are able to operate indefinitely from a temperature perspective.

To improve the OpticX focus accuracy, we quadrupled the amount of calibration points captured for each and every camera on the production floor.
What we're working on this month...
Supply Chain
  • All 1000+ components of the OpticX Camera Bundles have been sourced.
  • Shipment of materials, second sourcing and Incoming Quality Inspection are all underway.
In-Line & End-Of-Line Testing
  • We are building the custom SOLOSHOT apps and QR codes that will automate the final hardware testing, serialization and QA reporting quickly and efficiently.
  • Connector testing includes HDMI out, charging port and USB port.
Verification of the new Hardware will take about 4-6 weeks to complete.
  • FCC ID (Federal Communications Commission)
  • CE Certification (European Conformity)
  • Electromagnetic Interference (EMI)/Electromagnetic Compatibility (EMC)
Line Training
  • Production line leader training is complete, and we are now overseeing the training of additional line workers to ramp up production to rapidly meet the pre-order demand as soon as we give the green light.
  • The Line stations allow us to break up the 2-hour assembly and calibration processes into simple individual steps that take no longer than a few minutes to complete. We expect the line to produce up to 100 units per hour once firing!
Holiday Hours
Our Customer Support office will be closed on Monday, December 26th and Tuesday, December 27th. Our regular hours of M-F, 9 am to 6 pm CST, will resume on Wednesday, December 28th.

For New Years, we will be closed on Monday, January 2nd, with regular hours resuming on Tuesday, January 3rd.

Please feel free to replay to this email or give us a call at 1-866-347-0869 to chat with us about any questions or concerns you may have.

Happy holidays and Happy New Year!

Everybody at Team SOLOSHOT

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